1. Introduction
Welcome to Rutnin Eye Hospital Bangladesh Office. We are committed to protecting the privacy and security of our patients' personal and medical information. This Privacy Policy describes how we collect, use, and protect your information when you visit our facility, use our website, or interact with our healthcare services.
As a leading provider of ophthalmological care, we adhere to the highest standards of medical ethics and comply with all applicable data protection regulations in Bangladesh and international clinical best practices.
2. Information Collection
We collect several types of information to provide you with high-quality eye care services:
- Personal Identification: Full name, date of birth, gender, and contact details (email, phone number, address).
- Medical Records: Clinical history, examination results, ocular imaging, surgical records, and medication prescriptions.
- Payment Information: Insurance details and transaction history for hospital billing.
- Digital Data: IP addresses and browser information when using our online appointment portal.
3. Use of Data
Your data is processed strictly for clinical and administrative purposes, including:
- Diagnosis and treatment of ophthalmological conditions.
- Scheduling and managing medical appointments.
- Processing insurance claims and financial transactions.
- Improving our clinical services through anonymized health research.
- Legal compliance with healthcare regulatory authorities in Bangladesh.
We do not sell your personal or medical data to third-party marketing agencies under any circumstances.
4. Data Protection
We implement robust physical and digital security measures to protect your data:
5. Patient Rights
As a patient of Rutnin Eye Hospital, you have specific rights regarding your information:
- The right to request a copy of your clinical medical records.
- The right to correct inaccurate or incomplete personal information.
- The right to request that we restrict the processing of your data for research purposes.
- The right to be informed about how your data is being used and who it is shared with.
6. Cookie Policy
Our website uses “cookies” to enhance your user experience. Cookies are small data files stored on your device that help us understand how you interact with our online appointment system.
